Job PurposeThis opportunity has arisen due to the upcoming retirement of the current postholder Accountable for the overall management control and administration of the companys assets fiscal and spaneting policies and human capital within countryregion Ensure the overall business success by continuously developing strategies and tactical direction for commercial sales and driving initiatives to be ahead of the competition in order to increase spanet share Ensure profitable commercial operations with main focus on passenger revenue and spanet development while factoring in Emirates Commercial strategic priorities and network revenue targets Being the head of the country the role holder is expected to maintain a high profile to increase travel trade and public awareness reflecting the companys achievements ambitions high standards and growing influence in air transport and is expected to interface with regulatory industry and government bodies and act as local company spokesman Job Outline Undertake overall responsibility and accountability for the management control and administration of the Companys assets fiscal and spaneting policies Undertake corporate representation of the EK Group together with the execution of contractual obligations within the remit of the Powers of Attorney and the EK Group Authorities Manual to ensure that legal and commercial interests are safeguarded Manage the compliance of all local legislation including aviation requirements to ensure the EK operation is not adversely affected or is levied with any penalties for noncompliance Build and maintain and leverage countrywide relationships with relevant global and local partners including trade airlines hotels key accounts and customers political representatives government departments regulatory authorities commercial organizations third party suppliers and contractors and ensure conformity with local and international legal requirements conventions policies procedures and regulations whilst projecting the desired image to achieve premier strategic positioning To develop and implement in line with Emirates Strategic priorities revenue targets and budgets countryregion strategy which includes sales and spaneting aspects commercial positioning pricing and distribution channel development as well as customer focus activities This is done in close coordination with Emirates Headquarters RMCO BAM Revenue Optimization Global Sales Skywards Planning Corporate Communications Marketing Brand etc Monitor and review spanet trends sales industry pricing cabin and yield mix industry opportunities manage distribution and incentive strategies with a view to achieving optimal channel balance managing the costs of sale increasing the spanet shares and also seizing potential opportunities for enhancing revenue and yield by adopting best sales working practices Recommend opportunities for profitable business to HQ including additional flights and altered route frequency which will support Emirates longterm plans for growth Monitor and enhance route profitability including inbound flows partnering with Commercial Ops Global Sales RO CCMB and Skywards to ensure proper contribution of POS to relevant EK routes as well as contribution of relevant network POS routes and suggest ways of improvement Monitor performance of all departments Sales Airport Services SkyCargo Contact Centre Corporate Communications Finance CASA HR based on country set up through regular departmental meetings as well as monitoring expenditure to ensure SQLs and revenue targets are met with a reducing cost revenue ratio in liaison with respective functional commercial sections Lead the teams to ensure alignment to Emirates Commercial strategic priorities and Corporate Values Identify and highlight best practices and innovation opportunities Focus on the investment into the future Lead the team organize train develop and motivate the leadership team and middle management team to ensure the delivery of the corporate and country objectives and act as a point of reference to resolve issues impacting the efficiency of the operations Work together with HQ and the HR team on talent management strategy and compliance Provide adequate and timely feedback to Head office on achievementsdeficienciesspanet trends and challenges together with recommendation and insights on issues in order to support the decision making process to protect the overall interest and the profitability of the airline Work in partnership with RMCO BAMs in Commercial Ops Maintain the overall administrative and budgetary control o ensure a seamless operation that focuses on the overall objective of the Company Work with Business Finance and Credit risk teams managing costs and budgets maximising the revenue opportunities while limiting EK negative exposure
QualificationCommercialSales Minimum 10 years commercial experience QualificationsExperience University Degree preferably in Business with a minimum of 10 years commercial experience with a proven track record of managing multi functional teams A minimum of 8 years management experience is required KnowledgeSkills Knowledge of sales reservations airport services and cargo Commercial acumen with an overall knowledge of airline operations In depth knowledge of making strategic plans taking into consideration key influencing factors of air travel An excellent command of the English language written and verbal is essential as well as proficient public speaking skills Local language will be an added advantange Leadership Role Yes
Salary & benefitsJoin our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers